Privacy Policy
Last updated: January 1, 2025
At Loxala, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
We collect information you provide directly, such as when you create an account, post a project, or contact support. This includes your name, email address, payment details, and any content you upload. We also collect usage data and device information automatically when you use our platform.
2. How We Use Your Information
We use the information we collect to provide, operate, and improve our services. This includes processing transactions, sending transactional emails, personalizing your experience, and communicating with you about updates or support. We do not sell your personal information to third parties.
3. Sharing Your Information
We may share your information with service providers who assist us in operating our platform (e.g., payment processors, cloud hosting). We require these parties to protect your data. We may also share information when required by law or to protect the rights and safety of Loxala and its users.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and personal data at any time by contacting us. Certain data may be retained for legal or regulatory compliance.
5. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze traffic, and for marketing purposes. You can manage cookie preferences through your browser settings. Some features of the platform may not function correctly if cookies are disabled.
6. Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.
7. Your Rights
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, delete, or restrict processing of your data. To exercise these rights, please contact us at privacy@loxala.com.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@loxala.com or by mail at Loxala, Inc., 123 Market Street, San Francisco, CA 94105.